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FAQ
Frequently asked questions
Find answers to commonly asked questions about our support and services.
PrimeVOIP is an all-in-one VoIP solution designed for call centers, offering a single, unified dashboard to make and receive calls, purchase DIDs (Direct Inward Dialing numbers), and integrate seamlessly with most popular CRMs.
Yes. PrimeVOIP provides a central dashboard that allows call center agents to handle both inbound and outbound calls without switching between different platforms.
Absolutely. PrimeVOIP integrates with most leading CRM platforms, enabling you to sync customer data, track interactions, and improve workflow efficiency.
ou can buy DIDs directly from the PrimeVOIP dashboard. This allows your business to get local or international numbers quickly, helping you establish a local presence in multiple regions.
Yes. PrimeVOIP is built to scale, supporting both small teams and large call centers with high call volumes, advanced reporting, and performance analytics.
PrimeVOIP offers a complete, unified solution in a single dashboard—covering calling, receiving, DID purchasing, CRM integration, analytics, and reporting—reducing the need for multiple tools and boosting productivity.